ABOUT

My background brings together 10 years of expertise in designing intuitive, multi-platform systems across mobile and web, alongside an additional decade in industrial design for impactful consumer and medical products. I'm driven by a passion for creating cohesive, end-to-end experiences and am particularly inspired by the challenges of complex systems, AI/ML, SaaS, and the convergence of digital and physical UX.

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WORK EXPERIENCE

Lyft | Senior Product Designer

Dec. 2018 – Sept. 2024
Led the design of operational tools for Lyft Bikes and Scooters across mobile and web platforms, empowering dispatchers, field associates and mechanics to  manage fleets efficiently. Collaborated closely with end-users and stakeholders to define and launch new product features, while developing and implementing a unified design system improving consistency and usability across workflows. Recognized as a trusted expert, fostered strong cross-functional partnerships with research, product, data science and engineering teams, aligning on requirements and defining product milestones. Ops improvements resulted in substantial growth including Citi Bike rides/day from 100k to 160k during my tenure.

Motivate | Product Designer

June 2017 – Nov. 2018 [acquired by Lyft]
Designed user experiences for bikeshare platforms, including Citi Bike's mobile and web, as well as  created physical touchpoints including bike  and scooter graphics, instructions and branding to ensure a cohesive product ecosystem.

Frog | Interaction Designer

June 2014 – May 2017
Guided clients, from startups to large financial institutions, in solving complex challenges through research, strategy and design. Delivered solutions across products, services and systems, driving impactful business outcomes for a diverse set of clients including BNY Mellon, Google and Verizon.

Senior Industrial Designer

Jan. 2004 – May 2014
Designed a range of consumer and medical products at: Teague, Lunar, Wrigley, Radius Product Development, Choi, Redgroup and Worrell; recognized on 7 US design patents.

EDUCATION

School of Visual Arts

Sept. 2012 – May 2014; MFA
Graduate of inaugural Products of Design program focusing on UX, research, strategy, visual storytelling and systems thinking. My thesis focused on new and provocative methods for harvesting ambient energy. Awarded design assistantship acting as student advisor.

University of Wisconsin – Stout

Sept. 1997 – Dec. 2002; BFA
Industrial design with a minor in business. Graduated Cum Laude.